ITIL (Version 5) Foundation Bridge - IT Service Management Certification
PMOBytes, a leading provider of professional training and certification programs, offers an industry-aligned learning experience for professionals upgrading to ITIL (Version 5) Foundation through the Foundation Bridge.
This transition course is designed specifically for existing ITIL 4 certificate holders who want to understand the updates introduced in the new ITIL (Version 5) and gain the latest Foundation certification focusing only on learning the new changes.
This practical framework helps professionals quickly transition to the updated framework, ensuring a shared language, modern terminology, and alignment with the latest developments in digital product and service management
What’s Included?
- Duration: 1 day training (Bridge course)
- Domain: Service Management
- Delivery Method: Hybrid, Physical, Virtual Classroom, Self-study (e-learning)/ Exam Only
- Accreditor: AXELOS, PEOPLECERT
- Features: Exam Voucher (Provided upon training registration), Official eBook, Learning Resource Kit
Embrace the future of IT service management ! Embrace ITIL (Version 5) !
Course Description
ITIL (Version 5) Foundation Bridge: Upgrade Your ITIL Knowledge
The ITIL (Version 5) Foundation Bridge is designed for professionals who already hold an ITIL 4 certification and want to transition to the updated ITIL framework. This course highlights what has evolved, what has been added, and how modern service management now connects digital products, services, experience, and value delivery in today’s AI-enabled environments.
The bridge approach allows learners to quickly understand the changes without repeating the full Foundation course, helping organizations maintain alignment, consistency, and a shared terminology across teams.
Whether you’re upgrading from a previous ITIL version or looking to align your knowledge with the latest practices, this ITIL® 5 Foundation Bridge course will help you:
- Understand the key updates introduced in the new ITIL and align with the latest terminology and concepts
- Strengthen your knowledge of digital products and service management in AI-enabled environments
- Support organizational transformation with updated best practices
- Gain the latest ITIL (Version 5) Foundation certification
Get Certified in the Updated ITIL™ Framework
PMOBytes is an AXELOS Authorized Training Organization (ATO) delivering ITIL Training courses on a regular basis. We also offer flexible weekend and customized training sessions for busy professionals in Doha, Qatar.
Our instructors have over 20 years of experience in the IT management field and are authorized instructors from AXELOS and PeopleCert. Their practical, real-world teaching approach makes even complex ITIL concepts easy to understand and apply in modern digital and AI-driven environments.
Course information
The ITIL (Version 5) Foundation Bridge includes:
- A clear introduction and overview of the changes in the new ITIL framework
- A thorough understanding of the updated concepts and terminology
- Practical explanations of how this evolution supports modern organizations
- Practical guidance on applying ITIL practices in digital, agile, and AI-enabled environments.
Audience
The ITIL (Version 5) Foundation Bridge course helps professionals transition from earlier ITIL versions to the latest framework, staying aligned with modern IT and digital service management practices.
It is ideal for ITIL 4 Foundation certificate holders and ITSM professionals who want to refresh their knowledge and strengthen their understanding of updated practices, terminology, and approaches in ITIL (Version 5).
Lead Instructor Details
- 20 years of Professional Service Management Experience
- Certified in ITIL Expert, CISA, PMP, PRINCE 2, TOGAF, CCEIT and COBIT
- PG Diploma Holder in International Business
- Currently working as IT Governance, Risk and Compliance Manager
- Peoplecert Accredited Trainer for ITIL and PRINCE2
COURSE DELIVERY OPTIONS
|
Hybrid |
Physical Classroom |
Virtual Class |
Individual Virtual Class |
E-learning |
|
Physical & Online Tutor |
Location in Qatar |
Online Tutor |
Dedicated Online Tutor |
Self Paced Learning with Exams |
|
6 Hours |
6 Hours |
6 Hours |
6 Hours |
1 year |
|
2 hrs session (on weekend) & |
-2 days session (on weekend) |
2 sessions |
Agreed Pre-booked sessions |
24/7 from Registration |
|
Included with Exam Voucher Next batch as per your needs
|
Included with Exam Voucher |
Included with Exam Voucher |
Individual sessions with Flexible timings and includes exam voucher |
Learn Anytime from Anywhere |
COURSE SYLLABUS
- The changes to the seven Guiding Principles of ITIL 5
- ITIL’s revised Service Value System & Service Value Chain
- The positioning of the 34 ITIL management practices
- Value Stream Mapping and Operating Models
- Service Relationships
- Key concepts from Lean IT, Agile, DevOps, and Organizational Change Management, and why these are important to deliver business value.
Course Material
Course Details
The ITIL® (Version 5) Foundation Bridge course provides a concise update on the key concepts, practices, and changes introduced in ITIL (Version 5). It helps professionals transition from earlier versions by strengthening their understanding of modern IT service management and how it supports the delivery and improvement of digital services and business value.
Through focused explanations and practical examples, the course prepares participants to confidently align with the updated framework and succeed in the ITIL (Version 5) Foundation certification exam.
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Optional extras:
- 12 months online access to our accredited ITIL (Version 5) Foundation course
- Full tutor support
- ITIL (Version 5) Foundation exam simulator
- Individuals who have invested in ITIL 4 Foundation and require a simple transition to the ITIL 5 Foundation certification and framework.
- Any ITIL4 Foundation certification holder looking for an enhanced digital product and service management education and an understanding of how to provide business value.
- Individuals seeking progress toward further ITIL 5 qualifications for which the ITIL 5 Foundation is a prerequisite.
- Closed book
- 60 minutes duration
- 40 questions each worth 1 mark
- Pass mark 65% or higher (26 marks or above)