A project manager is managing a hybrid project. A stakeholder has directly contacted a team member and has requested a change. Due to the request, the team members were distracted from their work, which caused a loss in productivity.
What should the team member do?
The team member approaching the Scrum Master is the correct choice, as it is the role of the Scrum Master to make sure that any obstacles and impediments are removed from the team.
The Scrum Master should now make sure there is no further loss of productivity to the team through any means in the future.
The Scrum Master does not have the authority to discuss the change directly with the stakeholder in Agile Projects. It is the team that is responsible for requirements. Hence this option is not correct.
The team member should not be involved in advising the stakeholder on any kind of process related ideas like providing the new requirements directly to the change control board [CCB] or sending the requirements directly to the Project Manager. Hence these two options are incorrect.