PRINCE2 – Practitioner Exam 2 PRINCE2 – Practitioner Exam 2 1 / 67 There are two time driven controls in PRINCE2, which are they? Highlight and End Stage Reports Highlight and Checkpoint Reports Checkpoint and End Project Reports Highlight and Lessons Reports 2 / 67 Which statement is TRUE with regard to technical stages? Technical stages can only occur sequential Technical stages define where management decisions are appropriate Technical stages often overlap Technical stages define the commitment of resources and authority to spend 3 / 67 Which of the following is not a factor to consider when determining the length of a stage? The amount of resources available h the short term How far ahead you can sensibly plan n detail The technical stages within the project The amount of risk associated with the project 4 / 67 During which process would the stage tolerances be set? Controlling a Stage Initiating a Project Managing a Stage Boundary Directing a Project 5 / 67 If Project tolerances were threatened, who needs to be notified? Project Board Project Manager Corporate or Programme Management Executive 6 / 67 The project is now in stage 2. The ‘training venue specifications’ will not be delivered to schedule and the stage is forecast to exceed its time tolerance. As a result, the project manager has agreed with the team manager that the ‘training venue specifications’ will be delivered in stage 3 instead of stage 2.Is this an appropriate action, and why? Yes, because the project manager should recommend corrective actions required. Yes, because moving the work enables stage 2 to be delivered within tolerance. No, because the team manager should inform the project manager by raising an issue. No, because the stage deviation should be referred to the project board for a decision. 7 / 67 Who would be responsible for maintaining the Configuration Item Records? Project Manager Project Support Project Assurance Team Manager 8 / 67 When examining a project issue, which three aspects should be considered?1. Performance targets2. Business Case3. Resources4. Risk 1, 3, 4 2, 3, 4 1, 2, 4 1, 2, 3 9 / 67 What is the purpose of a Product Status Account? A set of records that describe information about the project A log used to record problems or concerns about products An audit or review to compare actual status of products A report covering the status about the state of the projects products within 10 / 67 If the Project Board are too busy to authorize all change requests themselves they can appoint? A Change Authority A Change Board A Change Committee A Change Budget 11 / 67 In which strategy would the change control process be recorded? Quality Management Strategy Configuration Management Strategy Risk Management Strategy Communication Management Strategy 12 / 67 Which of the following is the definition for an off-specification? An issue the Project Manager needs to resolve or escalate Something forecast or currently not meeting specification A proposal for a change to a baseline A statement of concern 13 / 67 The change control approach defines how products should be controlled and protected during the project. The accreditation of the ‘classroom-based training materials’ was planned to take place during stage 2. At the end of the stage, the configuration item record shows that the ‘classroom-based training materials’ have been accredited. However, the project manager decides to request an audit of the product as well.Is this appropriate, and why? Yes, because the project should verify that the recorded status reflects the actual status of the products. Yes, because the change control approach should specify how the configuration item records are approved. No, because the project manager should ensure that the change control approach is tailored to the project. No, because the issue management and change control procedures can be treated as separate, but related, procedures. 14 / 67 The Sales Director would like to add a new company logo to the ‘marketing material’. The change to the project scope has been approved by the project board. It is expected to delay product and stage completion date by 3 days and cost ֲ£900. The stage 2 cost tolerance of +ֲ£1,000 has not been used. The change budget ofֲ£500 has not been used.Which option describes how this change should be funded? £400 of the stage 2 cost tolerance and the ֲ£500 change budget should be used. ֲ£900 needed for the change should be taken from the stage 2 cost tolerance. £900 of additional funding will need to be requested to pay for the change. £400 will need to be requested in addition to the ֲ£500 change budget. 15 / 67 Who is responsible for reviewing the risk management practices to ensure they are in line with the project’s risk management strategy? Project Support Project Manager Team Manager Project Assurance 16 / 67 Which of the following statements best describes what a risk owner is? Best placed to keep an eye on the risk Carry out the response actions to a risk Responsible for management, monitoring and control of all aspects of a risk Reports to the project manager regularly on the status of a risk 17 / 67 Which of the following reports does not contain any information on risk? Issue Report Highlight report Lessons Report End Stage Report 18 / 67 Which of the following risk responses can be used for either an opportunity or a threat? Reduce Share Reject Enhance 19 / 67 There are four steps in the Risk Management procedure, what are they? Identify, Assess, Resource, Implement Identify, Evaluate, Resource, Implement Identify, Assess, Plan, Implement Identify, Evaluate, Plan, Implement 20 / 67 Which of the following statements is False regarding the Risk Management Strategy? It captures and maintains all relevant information on identified threats and opportunities It documents the risk tolerances It documents the approach to risk It identifies responsibilities towards risk for the project 21 / 67 Who is responsible for committing user resources to the project? Senior User Senior Supplier Executive Project Board 22 / 67 Which of the following is not part of the composition of a Plan? Pre-requites Assumptions Quality responsibilities Product descriptions 23 / 67 Who sets the tolerances for a work package? The project board The project manager The team manager Corporate or programme management 24 / 67 Product based planning focuses on which of the following:1. Creating product descriptions2. Identifying activities3. Creating a Product hierarchy4. Creating a Product sequence 1, 2, 3 2, 3, 4 1, 3, 4 1, 2, 4 25 / 67 Having completed designing the plan, in which order should the next steps take place to produce a plan?1. Prepare Estimates2. Define and analyze Products3. Prepare the schedule4. Identify activities and dependencies 2, 4, 3, 1 4, 2, 1, 3 4, 3, 2, 1 2, 4, 1, 3 26 / 67 PRINCE2 proposes 3 levels of Plan, which are they? Initiation, Project and Stage Plans Project, Stage and Exception Plans Initiation, Project and Benefit Review Plans Project, Stage and Team Plans 27 / 67 Which management product defines the detailed nature, purpose and function of a product? Plan Quality Register Project Product Description Product Description 28 / 67 Which role is responsible for providing the customer’s quality expectations and acceptance criteria for the project? Executive Corporate or Programme Management Senior User Project Assurance 29 / 67 In the PRINCE2 Quality review technique, who would most likely carry out the role of administrator: Project manager Project support Team Manager Project Assurance 30 / 67 Which of the following statements would NOT be included in the Project Product Description? Purpose of the product Composition Project level tolerances Quality criteria 31 / 67 Which of the following statements are True:1. Quality management is the complete set of quality standards, procedures and responsibilities for a site or organization.2. Quality planning is about defining products required of the project with their respective quality criteria, methods and responsibilities.3. Quality control focuses on the operational techniques and activities used to carry out quality inspections4. Quality assurance ensures that quality methods are being correctly followed. 1, 2 & 3 1, 3 & 4 1, 2 & 4 2, 3 & 4 32 / 67 Which principle is central to the quality theme and provides explicit understanding of what the project will create? Manage by stages Focus on products Manage by exception Learn from experience 33 / 67 The project is using PRINCE2’s recommended risk management procedure. In the ‘identify’ step, a risk was recorded in the risk register: ”If the ‘accredited classroom-based course’ is delayed, there is a threat that work on the ‘e-learning course’ will be delayed, resulting in the ‘accredited e-learning course’ not being ready for the ‘pilot courses’.”In the ‘implement’ step, a risk response was decided: ”Work will start incrementally on the ‘e-learning course’ whenever a part of the ‘classroom-based training materials’ gains accreditation”.Is this appropriate, and why? Yes, because delivering incrementally will reduce the impact of the threat. Yes, because a risk response needs to be implemented for this major threat. No, because risks responses should be identified as part of the ‘plan’ step. No, because a risk action should be allocated to implement a response. 34 / 67 During previous projects, stakeholders became confused when using a number of separate project registers. Therefore, when preparing the risk management approach, the project manager created a risk register template and added it to an integrated project register. This register is a spreadsheet that includes project assumptions, issues, dependencies, and now risks, on separate pages.Is this appropriate for a risk register, and why? Yes, because the project registers should be tailored to meet the needs of the organization. Yes, because risks are often identified as a result of issues being raised. No, because an integrated project register should include the quality register as well. No, because assumptions and dependencies are sources of risk. 35 / 67 A change authority has been appointed for the project. During the development of the ‘classroom-based training material’, a large number of changes were proposed to the design of the ‘e-learning course’. Therefore, the change authority has decided to use the Moscow technique to prioritize changes based on the impact they will have on completing each stage on time.Is this an appropriate application of the Moscow technique, and why? Yes, because it should be used to prioritize change based on the estimated impact on time. Yes, because it is a prioritization technique that should be used to prioritize a product’s quality criteria. No, because it should define scope tolerances, supporting the management by exception principle. No, because it should be used to prioritize change based on the project’s business justification. 36 / 67 During the ‘create the project plan’ activity as part of the initiation stage, the project manager identifies several threats to the project timescales. These threats relate to stage 3 products. Therefore, the project manager decides to wait until the end of stage 2 to assess the risks to the project plan.Is this an appropriate application of the plans theme, and why? Yes, because detailed planning of stage 3 should take place after completion of the stage 2 products. Yes, because risk planning should take place in the stage plan before the risks occur, not in the project plan. No, because the risks inherent in the project plan should be assessed, and the plan modified to manage them. No, because the risk actions to manage project-level threats should be recorded in the risk register. 37 / 67 ABC has experience of delivering training projects that respond to new legislation. Previous projects have had to change the acceptance criteria, due to further updates being made to legislation during the project.What action should be taken to address this, and why? Agree and prioritize the acceptance criteria during the initiation stage, because these criteria will be used to determine if the project can be closed. Agree and prioritize the acceptance criteria during the initiation stage, because they can be amended through change control, if needed. Set the quality tolerances for the acceptance criteria in the product descriptions, because this would allow for additional changes in legislation. Set the quality tolerances for the acceptance criteria in the product descriptions, because quality tolerances define the acceptable range. 38 / 67 At the end of stage 2, an external consultant responsible for developing the ‘e-learning course’, was appointed to the project board as a senior supplier. The stage3 plan identifies the consultant as a reviewer of the ‘e-learning course’. When preparing for a quality review of the ‘e-learning course’, the consultant found 15 possible errors. The consultant then documented these possible errors in the quality register.Is this an appropriate activity when preparing for a quality review, and why? Yes, because each team manager should update the quality register as quality review activities are completed. Yes, because the quality reviewers should update the quality register as quality review activities are completed. No, because possible errors that are found when preparing for a quality review should be documented on a question list. No, because the senior supplier should not be identified as a reviewer as part of the quality review technique. 39 / 67 As a result of experiences on previous projects, a change authority has been established for the Health and Safety Training Project. A key client for the training materials has a representative on the project board.Should their interests be represented within the change authority for the project, and why? Yes, because this will give them a better understanding of the training materials. Yes, because a change authority should consider external stakeholder needs. No, because the change authority should be internal to the ABC organization. No, because their project board member will be able to agree any required changes. 40 / 67 The project is part of a program to develop more training courses that respond to new legislation. The project manager has requested that project support be made available from the program. As a result, the executive has confirmed that this will be carried out by the program office.Is this appropriate, and why? Yes, because the program office should provide support to projects, if requested. Yes, because the project support role is not optional and must be provided. No, because the project manager should take on project support responsibilities. No, because program and project team structures need to be separate. 41 / 67 Which of the following roles cannot be combined? Executive and Senior User Project Manager and Project Support Project Assurance and Team Manager Senior Suppler and Supplier Assurance 42 / 67 Who is responsible for ensuring that Communication Management Strategy is appropriate and that planned communication activities actually take place? Project Assurance Project Manager Corporate or Programme Management Project Support 43 / 67 In which Management product would the Project Board specify where the authority for change requests lies? Risk Management Strategy Quality Management Strategy Communication Strategy Configuration Management Strategy 44 / 67 Which of the following represents the four key characteristics a good Project board should display? Authority, Credibility, Commitment, Availability Authority, Credibility, Delegation, Availability Authority, Availability, Connections, Delegation Authority, Credibility, Connections, Delegation 45 / 67 Which of the following statements is true of the business interest on the project? Ensures the project provides value for money Ensures the requirements for the project are defined Ensures the products produced meet the desired quality Represents the users of the product 46 / 67 Which of the following is False?A Successful project management team should. Have business, user and supplier stakeholder representation Never be reviewed as members should stay with the team for the duration Ensure appropriate governance by defining responsibilities for directing, managing and delivering the project and clearly defining accountability at all levels Have an effective strategy to manage communication flows to and from stakeholders 47 / 67 The project is approaching the end of stage 4 and all work will be completed as planned. The project manager is now preparing a plan for acceptance and the handover of the ‘capability to provide health and safety training’.Is this appropriate, and why? Yes, because a plan should be created to measure the number of courses carried out after project closure. Yes, because a separate closure stage plan should be created during stage 4. No, because closure activities should have been planned at the end of stage 3. No, because user acceptance of the project’s products should have taken place throughout the project. 48 / 67 The ‘capability to provide health and safety training’ has been delivered. During the ‘closing a project’ process, the marketing department sent an e-mail to all key customers reminding them of the deadline to comply with the new government legislation, with an aim to build relationships with their customers.Which theme is being applied? Risk. Organization. Plans. Change. 49 / 67 CLOSING A PROJECT –The Health and Safety Training Project is part of a strategic program for ABC. The updated benefits management approach needs to be checked when the products are being handed over. This check should ensure that it includes appropriate activities to assess whether the actual course sales meet the agreed forecast in the business case.Which role should undertake this review as part of the ‘closing a project’ process? Program management. Project board. Project manager. Project assurance. 50 / 67 After preparing the stage 3 plan, the project manager left the company. The project board has decided that, as the stage plan has been agreed, it will not appoint a project manager for stage 3. The team managers will report directly to the project board and will prepare highlight reports instead of checkpoint reports.Is this an appropriate tailoring of the roles in the ‘managing a stage boundary’ process? Yes, because work may be delegated to those with the necessary skills, such as a team manager. Yes, because the team managers should have the information required to prepare highlight reports. No, because the reporting in the ‘controlling a stage’ process should not be changed. No, because the team managers should not share the responsibilities of the project manager. 51 / 67 The project is approaching the end of stage 3, and stage 4 is being planned as part of the ‘managing a stage boundary’ process.Which action should the project manager carry out as part of the ‘update the project plan’ activity? Include the actual time and cost of the work to prepare the ‘marketing materials’ in the project plan. Ensure that the team manager for the work package ‘delivered pilot courses’ is included as a resource. Update the project’s business case to show any new key risks that have been identified. Include the tolerances for the work package ‘delivered pilot courses’ in the project pl 52 / 67 MANAGING A STAGE BOUNDARY –The project is approaching the end of stage 3 and the pilot courses have been planned. The project manager is now undertaking the ‘managing a stage boundary’ process.Which action should the project manager undertake as part of the ‘update the business case’ activity? Identify the dependencies between the activities required to run the ‘delivered pilot courses’ during stage 4. Revise the overall plan and resources to complete the project, based on actuals from the stage 3 plan. Review the performance of the external suppliers who worked on delivery of the ‘e-learning course’ during stage 3. Re-plan when the number of learners using the pilot course, and their increased knowledge, will be measured during stage 4. 53 / 67 The Manage by Exception principle sets tolerances for six areas of the project, Time. Cost and Quality are three of them, what are the other three? Scope, People & Resources, Benefit Scope, Risk, Product Risk, Benefit, Product Scope, Risk, Benefit 54 / 67 Which principle is supported by the activity Evaluate the Project? Continued Business Justification Defined roles and responsibilities Learn from experience Manage by stages 55 / 67 Which of the following activities is NOT an action of preparing for planned closure? Update the project plan with actual Update the Project Management Team Request a product status account Confirm project has delivered what is defined in Project Product Description 56 / 67 Which of the following statements is FALSE regarding the Continued Business Justification? The justification for the project must remain the same throughout the project. The justification for the project should remain vabd. The justification for the project may change. If the project is no longer justified it should be stopped. 57 / 67 Which of the following activities could trigger the production of an exception plan? Review Stage status Giving ad hoc direction Escalating a project issue Report stage end 58 / 67 Which of the following management products ARE updated as part of Managing a stage boundary?1. Business Case2. Benefits Review Plan3. Configuration Item Records4. Project Brief 1, 2, 3 1, 3, 4 1, 2, 4 2, 3, 4 59 / 67 When updating the project plan as part of Managing a stage boundary, what else might be updated? Exception Plan Project Management team Business Case Project Initiation Documentation 60 / 67 During stage 3, the project scope was extended to include a practice test for learners to take during the training course. The cost of this test will be included in the cost of the course.The change to project scope was approved and the cost of ֲ£2,500 was paid for from the change budget. The project manager documented an increase of ֲ£2,500 in the project budget in the business case.Is this an appropriate action, and why? Yes, because the justification for the project should be recalculated based on the revised project budget. Yes, because the project manager determines which costs need to be updated at the end of each stage No, because the use of the change budget means that the project budget does not need to be increased. No, because changes to operational costs post-project should have been included in the business case. 61 / 67 The executive has asked the project manager to plan for the ‘e-learning course’ to be used as soon as it is accredited. The aim is to start selling the ‘e-learning course’ while the remainder of the outputs relating to classroom-based delivery are finished. The sales of the ‘e-learning course’ will be entered into the business case.Why is the executive’s decision to deliver the benefits early appropriate for managing the business case? Because organizations with mature project management often include the early justification for the project in the business case. Because the outputs being delivered incrementally will be beneficial and will allow the business case to be justified. Because one of the PRINCE2 principles is that a project should focus on products to deliver the outputs early. Because the business case should be updated after every increment of the ‘e-learning course’. 62 / 67 Which of the following activities is the Executive responsible for? Ensure the desired outcome of the project is specified Responsible for the benefits review plan Assess and update the Business Case at the end of each stage Responsible for the Benefits Review Plan post project 63 / 67 Who is responsible for ensuring that the value-for-money solution is constantly reassessed? Business Assurance Senior User Corporate or Programme Management Reject Support 64 / 67 Which of the following statements is TRUE with regard to expected benefits? They cannot be assigned They don’t need to follow corporate objectives They should be measurable Tolerances cannot be set against expected benefits 65 / 67 When considering the business options in the business case, which of these is NOT an option? Do nothing Do the maximum Do the minimum Do something 66 / 67 Which of the following should NOT be included in the business case? Reasons Major Risks Business options Business approach 67 / 67 Which of the following statements describes an outcome? Any of the projects specialist products A result of the change derived from using the project’s products A measurable improvement resulting from a change Something perceived as advantages by a stakeholder Your score is 0% For more Sample papers, refer the links below: PRINCE2-Practitioner Exam 1 PRINCE2-Practitioner Exam 3 PRINCE2-Practitioner Scenario Based Sample
