PRINCE2 – Practitioner Exam 3 PRINCE2 – Practitioner Exam 3 1 / 42 The work package to produce the ‘updated corporate quality procedures’ was created during stage 3. Before accepting the work package, the team manager produces the team plan and finds that the expected delivery date is unrealistic. As a result, the project manager agrees an extra two weeks to complete the work package, within the current stage tolerance. The work package is then accepted by the team manager.Is this an appropriate application of the ‘manage product delivery’ process, and why? Yes, because the team manager should set the time required to complete a work package. Yes, because the team manager should agree the limits within which the work is to be completed. No, because the work package, defined by the project manager, should not be changed. No, because the use of the stage time tolerance should be authorized by the project board. 2 / 42 Stage 2 is in progress. While producing the team plan, the team manager responsible for the work package to develop the ‘classroom-based training material’ discovered that the representatives assigned to check the products were unsuitable.Which action should the team manager take in response? Discuss the situation with project assurance. Advise the project manager of this risk. Update the quality register with these concerns. Raise an exception report to the project manager. 3 / 42 The project is in stage 3. Zero time tolerance has been given for this stage. When checking progress, the project manager noticed that the checkpoint report from the external supplier of the ‘e-learning course’ is late. As work package progress information is missing, the project manager has decided to raise an exception report.Is this an appropriate action, and why? Yes, because an exception report should be used to request guidance on how this situation should be handled. Yes, because there is zero time tolerance for this stage the checkpoint report must be delivered on time. No, because the project manager should check the operations and maintenance interfaces in the work package first. No, because the team plan should be discussed with the supplier to check whether work will be completed on time. 4 / 42 The project board has asked user and supplier assurance to review all product descriptions relating to the ‘updated corporate quality procedures’, prior to authorizing the stage plan for stage 3.Is this appropriate as part of the ‘directing a project’ process, and why? Yes, because project assurance should assess whether all stakeholders have been identified, if requested by the project board. Yes, because project assurance should review the stage 3 plan for viability, if requested by the project board. No, because the project manager is responsible for writing product descriptions when creating the stage 3 plan. No, because the project board should review new product descriptions before they authorize the stage 3 plan. 5 / 42 Which of the following statements is NOT correct?The Learn from Experience principle suggests that lessons should be actively sought… When Starting a Project When Initiating a Project As the project progresses As the project closes 6 / 42 Which of the following principles describes this statement?“xxx defines tolerances for each project objective to establish limits of delegated authority” Manage by stages Focus on products Manage by exception Learn from experience 7 / 42 Which of the following statements is FALSE regarding the Continued Business Justification? The justification for the project must remain the same throughout the project. The justification for the project should remain vabd. The justification for the project may change. If the project is no longer justified it should be stopped. 8 / 42 Which of the following principles uses Product Descriptions to provide clarity by defining each product’s purpose, composition, derivation, format, quality criteria and quality method? Tailor to suit the project environment Focus on products Manage by stages Continued business justification 9 / 42 Which statement best explains the purpose of Tailor to suit the project environment? Ensure project controls are based on project’s scale, complexity, importance, capability and risk To use a set of pre-defined templates for the size of project To tailor the use of the principles to suit the project To pick which PRINCE2 processes to apply and which to leave out 10 / 42 The Work Package has been in progress for four weeks and has four weeks remaining. The Information Technology Team Manager is concerned that he has no idea what the service provider is doing about preparing to accept the transfer of Information Technology equipment and staff. He is uncertain about what should be happening.Which 2 initial actions should the Team Manager take in response to this concern? Notify the Project Manager by raising an Exception Report. Raise this concern in the next fortnightly Checkpoint Report. Check the Communication Management Strategy to ascertain what records of communications with the service provider are required. Check the Information Technology Work Package for development interfaces to see whether the service provider Team Manager should have been liaising with the Information Technology team during development. Raise an issue to notify the Project Manager of this concern. 11 / 42 The Team Manager has received notification that the new hardware and software solution has been installed and completed, but there is a concern that it has not been approved by the appropriate people.Which 2 actions should the Team Manager take to check that the completed products have been approved as required? Check the Work Package to ascertain who should approve the completed Work Package. Check the Product Descriptions to ascertain who should have approved the products. Check the Configuration Management Strategy for product handover procedures. Check the approval records as required in the Work Package. Check the Product Descriptions for the quality method required. 12 / 42 Two weeks after starting work the Team Manager noticed that each completed product had exceeded its estimated effort by around 10%. If this trend continues the Work Package will exceed its agreed cost tolerance of 5%.Which 2 actions should the Team Manager take in response to this situation? Check the status of the products currently being worked on and analyze the effort expended, to determine if the trend is continuing. Update the Team Plan by increasing all future work estimates by 10%. Amend the Work Package and ensure that the revised targets are met. Escalate the situation in the next Checkpoint Report. Raise an issue that costs will exceed tolerance if the current trend continues. 13 / 42 The chair of a quality review meeting advised the Team Manager that, because there were so many major issues, the product had been rejected. The presenter estimated that the corrections would take about two weeks. The re-assessment of the product will take a further week, resulting in a three-week delay. The Work Package only has one week tolerance.Which 2 actions should the Team Manager take in response to this situation? Ask the reviewers to work overtime to prevent the delay. Ensure that the situation is included in the next Highlight Report. Raise an issue explaining that tolerances are forecast to be exceeded. Advise the Project Manager of the risk that there may be a two-week delay in the delivery of one of the products. Ensure that the Quality Register is updated with the quality review result. 14 / 42 While producing the Team Plan to deliver the agreed Work Package, it became apparent that the user representatives assigned 10 check some of the products were unsuitable.Which 2 actions should the Team Manager take in response to this situation? Consult the Senior Supplier to assign suitable reviewers. Discuss the situation with Project Assurance and agree the changes or additions to the reviewers. Advise the Project Manager of this risk. Ensure the Quality Register is updated with details of the agreed amendments to the reviewers. Notify the Project Manager by raising an Exception Report explaining that the original reviewers are unsuitable. 15 / 42 During a work package the Team manager needs to keep the project manager informed, which management product is used for this? Highlight report Checkpoint Report Issue Report End Stage Report 16 / 42 During Executing a Work package, specialist products are created and quality reviews are carried out – which management product captures the details of these reviews? Team Plan Checkpoint Report Quality Register Configuration Item Record 17 / 42 Which activity is responsible for updating the stage plan with actual during Controlling a Stage? Review the stage status Review work package status Report Highlights Take corrective action 18 / 42 Which of the following is NOT a trigger for the project manager to authorize a work package? Stage Authorization Corrective Action Exception plan approved Reporting highlights 19 / 42 Which management product do the Project Board use to decide whether to authorize initiation? Project Brief Business Case Project Initiation Documentation Project Product Description 20 / 42 When does Directing a Project begin? From the beginning of Starting up a Project From the beginning of Initiating a Project From the completion of Starting up a Project From the completion of Initiating a Project 21 / 42 The senior user is concerned that the trainers’ limited availability could delay their accreditation. This was discussed during the ‘starting up a project’ process, but during the ‘initiating a project’ process the project manager notices that it has not been recorded.Which action should the project manager take FIRST? Add appropriate activities to the project plan to manage the concern and avoid any adverse impact. Raise an exception report to manage the impact that any such delay would have on the project plan. Raise an issue report so that the trainers’ time can be allocated to the accreditation activities. Add the information to the risk register so that it can be evaluated and an action decided. 22 / 42 During stage 3, the team manager reports that the work to update the ‘corporate quality procedures’ has been completed and the product is ready to be delivered.What should project assurance do next? Update the team plan to show that the work package is complete. Check the work package and follow the procedure to deliver completed products. Verify that all the products to be delivered by the work package are approved. Update the stage plan to show the work package as completed. 23 / 42 During the ‘starting up a project’ process, the project manager discusses the standard model for course development with the executive. The project manager then assesses how the Health and Safety Training Project will be delivered, including what products should be delivered in each stage.Is this an appropriate way to carry out the ‘plan the initiation stage’ activity, and why? Yes, because the work of the initiation stage needs to be planned and approved, in the same way as other project work. Yes, because the management controls for the initiation stage need to be defined and approved by the project board. No, because subsequent stages are planned in the initiation stage as part of creating the project plan. No, because the senior supplier is responsible for assessing the viability of the project approach. 24 / 42 Which project controls should be established for the Outsourcing project? Highlight Reports to the Project Manager; Exception Reports to the Project Board when project tolerances are forecast to be exceeded. Highlight Reports to the Project Board; Exception Reports to corporate management when stage tolerances are forecast to be exceeded. Highlight Reports to the Project Board; Exception Reports to the Project Board when stage or project tolerances are forecast to be exceeded. 25 / 42 While preparing the Quality Management Strategy, the Project Manager noticed that the corporate quality management system does not specifically cover project management.Which option provides an appropriate way for the Project Manager proceed? Record the development of a corporate quality management system for project management as a prerequisite of the Project Plan. Proceed with the project without a Quality Management Strategy and adopt the selected service provider’s standards in stage 4. Seek relevant organizational standards, then facilitate a workshop to discuss the Quality Management Strategy with Project Assurance. 26 / 42 While preparing the Configuration Management Strategy, the Project Manager considered the options for change control. He decided to recommend a change budget of ֲ£250k, but was undecided on the Change Authority to recommend.Which option is an appropriate Change Authority for the Outsourcing project? The selected service provider to approve and implement all changes. Senior User(s) and Project Assurance representatives, within the limits of the recommended change budget. The Director of Facilities and the Director of Information Technology to approve all changes. 27 / 42 While preparing the Risk Management Strategy, the Project Manager considered the commercial customer/supplier environment and how this may affect the management of risk. Which approach should the Outsourcing project adopt? Plan to use the selected service provider’s risk management procedures. All project risks associated with the specialist deliverables should be owned by the selected service provider. Due to the sensitive nature of this project, consideration should be given to creating a separate Risk Register to be held by MFH and the selected supplier. 28 / 42 While planning the initiation stage, the Project Manager reviewed some threats that had been recorded in the Daily Log.Which threat should have been assessed for possible risk responses to be included in the Initiation Stage Plan? MFH has no experience in outsourcing and this may affect understanding of what is required, resulting in inadequate plans and strategies. The Project Brief is a complex document and may not be approved by the Executive. There is a shortage of service providers so there is a possibility that no suitable service providers respond to the request for proposals. This would prevent the Outsourcing project from proceeding. 29 / 42 While deciding on how the work of the project should be approached the following were considered.Which statement is appropriate for inclusion in the project approach heading in the Project Brief? The Project Manager will involve the selected service provider in the creation of the Stage Plan for stage 4. New up-to-date software will be obtained to produce the graphical sections of the Project and Stage Plans. The detailed designs (future process, systems, operating and organization models) will be based on the existing high-level designs. 30 / 42 While capturing previous lessons, the Project Manager discovered several interesting facts about outsourcing.Which fact is an appropriate lesson for the Outsourcing project? Outsourcing is a growth industry and is being implemented by many private sector organizations. Four other government departments are also considering outsourcing some of their business functions next year. Contracts with service providers should include the timescale within which readiness for service is expected following the transfer of equipment and staff. 31 / 42 During stage 1 the level of performance expected from the service provider was changed.After this change was agreed which of these products will require updating? Project Brief because this is maintained throughout the project to reflect the customer’s quality expectations. Project Product Description because this contains details of the expected performance of the project’s products. Quality Management Strategy because this is where all of the customer’s quality expectations of the project’s products should be documented. 32 / 42 Which statement is an appropriate entry for the project approach heading within the Project Brief? The initial estimates from the feasibility study will be verified during the initiation stage. MFH must better manage suppliers’ performance. The Information Technology Division and the Facilities Division will be outsourced to a single service provider. The Project Manager will be responsible for ensuring that the agreed project approach remains an appropriate choice. 33 / 42 Which statement is an appropriate entry for the outline Business Case heading within the Project Brief? 10-year service contract should be agreed with the selected service provider. External consultants were employed to conduct a feasibility study to identify the options, their likely costs and benefits. The project will run for two years and the benefits will be realized over a year. The project should be split into four management stages. 34 / 42 Which statement is an appropriate entry for the Lessons Log? This is the first time that the Ministry of Food Hygiene (MFH) has been involved in outsourcing. Based on feedback from other government departments, the Ministry of Trade and Industry has provided the names of two outsourcing companies that are unreliable and should not be included as potential service providers. The feasibility study estimated that the outsourcing project would take two years to complete. Only the Information Technology Division and Facilities Division will be outsourced. 35 / 42 Who is responsible for the initial creation of the Configuration Item records? Project Manager Team Manager Project Assurance Project Support 36 / 42 Which other management product is created when the Business case is updated during Initiating a Project? Post project review plan Risk Register Benefits Review plan Issue Register 37 / 42 Which of the following is NOT an objective of Initiating a Project? Understanding the scope of what is to be done and the products to be delivered Understanding the roles and responsibilities of the Project Management Team Understand how quality required will be achieved Understand how progress will be monitored and controlled 38 / 42 During which of the following activities is the Project Product Description created? Design and appoint the Project Management Team Prepare the outline business case Select the project approach and assemble the project brief Plan the initiation stage 39 / 42 Who is responsible for appointing the Project Manager? Corporate or Programme Management The Project Board The Executive Project Assurance 40 / 42 Starting Up a project is triggered by which of the following? Legislation Corporate Strategy Risks Mandate 41 / 42 Who is responsible for confirming stage and project progress against agreed tolerances? Project Support Executive Project Assurance Project Manager 42 / 42 The project is part of a program to increase the number of ABC courses that respond to legislation. The program manager has instructed the project manager to deliver the ‘e-learning course’ incrementally. The project manager has asked the program manager how often the highlight reports are required, and what format the reports should be presented in.Is this an appropriate approach to controlling progress, and why? Yes, because the approach should support the delivery approach selected by the program. Yes, because the project event-driven controls need to align to program controls. No, because the program team should review project progress using peer reviews. No, because the progress controls should be documented in the project initiation documentation. Your score is 0% For more Sample papers, refer the links below: PRINCE2-Practitioner Exam 1 PRINCE2-Practitioner Exam 2 PRINCE2-Practitioner Scenario Based Sample
