PRINCE2 - 7 Sample Paper 2 PRINCE2 - 7 Sample Paper 2 1 / 60 Which is a delivery approach that is defined as starting the next delivery step only when the previous step has been completed and the product is made available at the end of project? Linear-sequential Hybrid Iterative-incremental Event-driven "Each of the delivery steps to create the products occurs in sequence, and the product is made available during or at the end of the project (for example, in a construction project where requirements gathering, and design occur before construction starts)." Ref 1.5.3 2 / 60 Which characteristic of a project relates to teams from different organizations working together? Cross-functional Unique Temporary Change Projects are cross-functional. "Projects often work across the usual functional divisions within an organization and sometimes span different organizations." Ref 1.3 3 / 60 Which principle is being applied when reviewing whether the project will deliver valuable products? Ensure continued business justification Learn from experience Manage by exception Tailor to suit the project The 'ensure continued business justification' principle definition states that "A PRINCE2 project has business justification sufficient to warrant investment to initiate the project and ongoing investment through to successful completion. If it does not, it should be stopped." In addition, PRINCE2 requires "there to be a justifiable reason for starting a project and the justification must remain valid and be revalidated throughout the lifecycle of the project." Ref 2.1 4 / 60 An external IT company is being appointed to deliver a new accounting system as part of a project. Which principle is being applied when agreeing the contract with the IT company? Define roles, responsibilities and relationships Manage by stages Manage by exception Tailor to suit the project The 'define roles, responsibilities and relationships 'principle relates to defining roles and responsibilities within a structure that engages the business, user and supplier interests. "A PRINCE2 project has defined and agreed roles and responsibilities within an organization structure that engages the business, user and supplier stakeholder interests." Ref 2.3 5 / 60 What does the 'manage by exception' principle enable? Decisions to be made by the right people, at the right time. The project to deliver benefits required by the business. The project team members to understand their contribution to the project. The project team defines the scope to be delivered by the project. The 'manage by exception' principle reduces time burden for senior management without removing control, by ensuring decisions are made at the right level in the organization. "The implementation of ‘manage by exception ’provides for efficient use of senior management time as it reduces senior managers’ time burden without removing their control. This ensures decisions are made at the right level in the organization." Ref 2.4 6 / 60 The project manager agreed with the team manager that a work package can be delivered up to 1 week later than shown on the team plan. Which principle is being applied by the project manager? Learn from experience Define roles, responsibilities and relationships Manage by exception Focus on products The 'manage by exception' principle sets tolerances for the respective level of plan. "A PRINCE2 project establishes limits of delegated authority by defining tolerances for performance against its plans." Ref 2.4 7 / 60 The project manager has recommended that some of the management products for the project should be combined. In which management product should this be documented? Project plan Project initiation documentation Stage plan Business case "How PRINCE2 will be applied and tailored for the particular project is captured in the project initiation documentation." Ref 2.7 8 / 60 What is the definition of leadership? Motivating people through the use of persuasion, influencing and co-creating. Ensuring that the project is properly initiated before work starts on delivery. Enabling governance by delegating authority from one management level to the next. Keeping the project aligned with the benefits being sought by the business. The definition of leadership includes "motivating people to achieve a project’s objectives" and "persuading, influencing, and co-creating with a focus on managing key relationships." Ref 3.3 9 / 60 Which term is defined as the process of people working together to achieve the project’s objectives? Collaboration Plans Change Co-creation The definition of collaboration is the process of "people from across the project ecosystem working together to achieve the project’s objectives." Ref 3.3 10 / 60 What is a definition of a stakeholder? An individual that can affect the project. Someone who owns an action to mitigate an uncertainty. Anyone with responsibility for the overall direction of the project. An independent person who assesses if a product meets its quality criteria. The definition of a stakeholder is ““Any individual, group, or organization that can affect or be affected by (or perceives itself to be affected by) the project.” Ref 3.2.2 11 / 60 Which activity should be managed carefully as part of 'leading across organizational boundaries' since it can be performed by people that are outside the project team? Delivering the products to the agreed quality specifications. Integrating new products into each impacted area of the business. Gaining commitment for the realization of benefits post-project. Securing funding from the business lawyer for the business case. "… people within the business who are affected by the project, but do not work within the defined project team" may contribute by "integrating new products into their area of the organization." Ref 3.3.1 12 / 60 Which statement about effective stakeholder engagement within a project is CORRECT? Key influencers are usually senior executives, rather than those undertaking operational tasks. Key influencers with the greatest influence will remain the same over the life of the project. Most communication with key influencers should occur through formal communication channels. The project management team should engage closely with key influencers to ensure project success. Key influencers are "the people the project management team needs to work closest with to ensure the success of the project." Ref 3.2.2 13 / 60 What is MOST LIKELY to be considered when building an effective project team? Whether team members need training to improve their skills and competencies. Ensuring the project manager is more senior than team members. Whether the communication management approach is likely to evolve during the life of the project. Ensuring each team member is handpicked by the project manager. "It is important to understand the competencies and capabilities of the people recruited or assigned to a project and ensure any gaps are identified and mitigations established to cover them, such as upskilling". Ref 3.3.2 14 / 60 Which is a description of the purpose of the change management approach? To describe the roles responsible for managing uncertainties to delivery of the target state. To describe how to assess the impact of a request for change on the agreed project timeline. To describe the techniques that will be used to review whether products meet stakeholder expectations. To describe how the business will move from the current ways of working to the target state. The purpose of the change management approach is "To establish the target organizational state required for the project to meet its objectives together with the means by which the business will shift from the current state and through any interim states." Ref 3.2.1 15 / 60 Which principle is being applied by the 'people' element when the level of confidence and trust determines the amount of delegation? Manage by exception Manage by stages Focus on products Tailor to suit the project context The ‘manage by exception’ principle is applied by the 'people' element by recognizing that "the extent of delegation is often dependent on the level of confidence and trust that exists in the key relationships". Ref 3.5.1 16 / 60 Which management product BEST provides the project team with a basis for the ongoing management of the overall project? Highlight report Project plan Project initiation documentation Business case It is the project initiation documentation that "provides the basis for its ongoing management" of the project. Itis the best because it includes the project plan, the business case and the frequency of highlight reporting. Ref 4.3.1 17 / 60 What do the desired outcomes directly result in? In achievement of the business objectives In delivery of outputs to quality specifications to meet business objectives In measurable improvements defined in the business case In a reduction in the business change costs defined in the business case "PRINCE2 projects deliver outputs in the form of products which are used to facilitate changes in an organization or for organizations. These changes create capabilities that lead to outcomes. The outcomes allow the organization(s) to realize the benefits that are explained in the business case for the project" which should align with its business objectives. Ref 5.1 18 / 60 Which should provide confidence that there is a robust justification for undertaking a project? Project brief Business case Benefits management approach Project plan The business case is used "to document the business justification for undertaking a project, based on the estimated costs against the anticipated benefits to be gained and offset by any associated risks." Ref 5.5 19 / 60 Which term is defined as the tangible or intangible deliverable of an activity? Output Outcome Benefit Plan An output is defined as "the tangible or intangible deliverable of an activity". Ref 5.1 20 / 60 How are some of the seven aspects of project performance used when establishing business justification? By solely focusing on the costs of product development in the business case compared with the benefits. By incorporating dis-benefits as major risks in the investment appraisal and balancing them against the benefits. By understanding product quality requirements and how they impact on time, cost or sustainability targets. By ensuring that the project products are fully used in operations to deliver the benefits to the business. "All seven aspects of the project's performance targets and their relationships with each other should be considered as part of assessing the business justification, but there will often be trade-offs between different performance aspects. For example, if in developing the project’s product description it is decided that higher quality targets are required, itis likely to impact the cost, time, or sustainability targets." Ref5.2.3 21 / 60 In which step of the business case management technique should the project mandate be reviewed? Develop Check Maintain Confirm During the 'develop' step of the ‘business case management’ technique, "the provision of a project mandate activates the process of starting up a project. The project mandate is then used as an input to develop the initial business justification for the project documented in the outline business case". Ref 5.3.1.1 22 / 60 Which principle is being applied by the 'organizing' practice when the project executive ensures that decisions align to changing business needs? Focus on products Ensure continued business justification Learn from experience Manage by exception The 'ensure continued business justification' principles applied by the 'organizing' practice by "assigning someone from the business to the project executive role who represents the business viewpoint." This results in “the project is able to adapt to changing business needs" and "appropriate decisions are made that align with the business case”. Ref 6.7 tab 6.5 23 / 60 A new department head wants to know which members of staff will be involved in the project. Which management product should the department head review? Project management team structure Role descriptions Project log Project board "The purpose of the project management team structure is to define who is involved in the project, their relationships, and how they will work together." Ref 6.5 24 / 60 Identify the missing word in the following sentence: PRINCE2 uses the term [?] to cover all people required to allocate their time to the project. Stakeholders Users Project team Project support "PRINCE2 uses the term project team to cover all people required to allocate their time to the project." Ref 6.2.3 25 / 60 According to the guidance for effective organizing, how should the commissioning party contribute to a project when it is started? By identifying the project executive in the project mandate By setting sustainability targets on a stage-by-stage basis By authorizing any breach of a project level tolerance that arises By being responsible for the overall management of the project “The commissioning party within the business is responsible for providing the project mandate, identifying the executive, defining the project level tolerances within which the project board will work, and determining whether to authorize any potential breach of a project level tolerance.” Ref 6.2.2 26 / 60 In which step of the organizational design and development technique should responsibility for setting personal objectives be agreed? Understand the organizational ecosystem Develop the project ecosystem Design the project ecosystem Transition the project into the organizational ecosystem During the 'understand the organizational ecosystem 'step, "as a temporary organization, the project approach needs to define how the project will interface and align with the organizational ecosystem where required. There should be clarity on who retains responsibility for issues such as: people management for example, performance management, rewards, advancement and wellbeing." Ref 6.3.1.1 27 / 60 How should approved plans enable control? Plans should provide the baseline from which the schedule can be developed. Plans should be used to monitor progress and assess the impact of issues and risks. Plans should be updated as soon as a change in the project scope is identified to show the revised scope. Plans for the project as a whole include estimates that are the most accurate. "Plans provide the backbone of the information required to manage a project. When approved, a plan provides a baseline against which progress can be measured and issues assessed. Without a plan, there is no point of reference against which scope, benefits, quality, risks, issues, and progress can be monitored and controlled.” Ref 7.1.2 28 / 60 The team manager needs to check what products should be delivered by his team. Which management product should the team manager review? Project product description Work package description Stage plan Project plan A work package description is used "to describe how one or more products will be produced and delivered. It is used to pass responsibility for work formally to a team manager or team member." Ref 7.5 29 / 60 What is defined as a high-level plan showing the major products of the project? A project plan A stage plan A team plan A work package A project plan is "a high-level plan showing the major products of the project and when, how, and at what cost they will be delivered." Ref 7.2.2.1 30 / 60 How should the project manager address the planning horizon? By preparing a complete and detailed project plan based on accurate estimates. By preparing a stage plan for the next stage based on more accurate estimates. By identifying the major products and activities in the project plan. By identifying interdependencies between major products in the stage plan. "The PRINCE2 principle of manage by stages addresses the need to keep plans within reasonable planning horizons. For this reason, a PRINCE2 project has: ... a stage plan for the current stage as a detailed document based on more precise estimates that are achievable within the planning horizon." Ref 7.2.1 31 / 60 In which step of the planning technique should the project manager identify the equipment needed to deliver the plan? Preparing estimates Defining and analyzing the products Organizing work packages Preparing a schedule "Project managers and team managers always plan using estimates of: Resources - This can be specific materials, equipment, facilities, access, natural resources, or money, as well as the number or amount of each. People - This can be the specific skills required, the level of effort involved, and when and where they will be needed." This is the 'preparing estimates 'step. Ref 7.3.1.3 32 / 60 What is a description of the purpose of the quality practice? To define how the project's products will be tested to obtain their acceptance. To define how the project executive will decide whether the benefits exceed the costs. To enable the project team to communicate effectively by defining how the products will be delivered. To collect and assess off-specifications and control changes to the agreed project scope. “The quality practice addresses the quality concepts, guidance, techniques, management products, and responsibilities for the project’s products.” Ref 8.1 33 / 60 The project manager needs to check when an output is planned to be inspected. Which management product should the project manager review? Quality management approach Product description Product register Quality register The quality register is used "to summarize all quality management activities that are planned or have occurred. The quality register is used by the project manager and project assurance as part of reviewing progress." Ref 8.5 34 / 60 Which describes quality specifications? They are applied when inspecting a finished product. They are applied when accepting the project product. They are documented in the project product description. They are documented in the quality management approach. Quality specifications describe "the quality measures that will be applied by those performing quality control and the levels that the finished product must meet." They are stated in product descriptions. Ref 8.1.1 35 / 60 A building is being constructed as part of the project. The building needs to meet environmental targets. Which information should be recorded as part of quality planning? The quality activities to test the product’s sustainability in the quality register. The test results after testing the product's environmental requirements. The environmental requirements as the specifications in the product description. The post project reviews to measure the sustainability targets in the benefits management approach. As part of quality planning "product descriptions should include product sustainability requirements captured as quality specifications or acceptance criteria. Product sustainability considers both the environmental impact of the product and the characteristics that will ensure that the product can sustain the realization of its benefits over its expected lifetime." Ref 8.2.1.4 36 / 60 The project manager has prioritized the criteria that the project product must meet before the user will accept it. In which step of the quality management technique should this prioritization be used to define quality specifications? Gathering user inputs Accepting products Describing the quality management approach Controlling quality "The user’s quality expectations and acceptance criteria are documented in the project product description produced in the process of starting up a project, which is a primary input to the PRINCE2 planning technique. The project product description is also the primary input to quality planning. "Ref 8.3.1.1.1 37 / 60 Why should the risk practice be performed? To enable the project board to decide whether the outcomes and resulting benefits are likely to be achieved. To enable the project manager to predict whether the project will be delivered on time and cost. To identify the modifications to the current approved versions of the project products. To identify and manage opportunities that would positively affect achievement of the project objectives. “The purpose of the risk practice is to identify, assess and control uncertainties that would affect the project’s objectives, and, as a result, improve the ability of the project to succeed.” Ref 9.1 38 / 60 The PRINCE2 procedure needs to be tailored to ensure events that are likely to affect the objectives are managed. In which management product should this be documented? Risk management approach Risk register Issue management approach Issue register It is the project initiation documentation: risk management approach that "… includes the specific procedures, techniques, standards, and responsibilities to be applied." In addition, "A risk is measured by a combination of the likelihood of a perceived threat or opportunity occurring and the magnitude of its impact on objectives." Ref 9.5, 9.1 39 / 60 Which term is defined as an uncertain event or set of events that, should it occur, will have an effect on the achievement of objectives? Risk Off-specification Request for change Problem/concern The definition of a risk is "an uncertain event or set of events that, should it occur, will have an effect on the achievement of objectives." Ref 9.1 40 / 60 How does effective risk management enable understanding of the overall risk exposure for a project? By positioning risks, in relation to the risk tolerance line, on a summary risk profile. By identifying different types of sustainability risks. By identifying, assessing and planning responses for each risk. By establishing a risk budget to fund management responses to risks. "A useful way of summarizing the set of risks and their estimations is to plot them onto a risk matrix... This represents a situation at a specific point in time (such as a snapshot of the risk environment) ... The risks above and to the right of the dashed risk tolerance line represent those that the business will not tolerate except, under special circumstances. "Risk exposure is defined as "The degree to which a particular objective is ‘at risk’." Ref 9.2.2, Glossary 41 / 60 The project manager needs to review the project brief to decide who will be responsible for each step in the risk management technique. In which step of the risk management technique should this occur? Identify - define context and objectives Identify - identify threats and opportunities Assess - prioritize risks Plan The 'identify - define context and objectives' sub-step obtains "information about the project to ensure that there is a common understanding of the specific objectives that are at risk and to formulate an appropriate risk management approach. "Ref 9.3.1.1 42 / 60 The senior user is concerned that the scope of the project needs to be changed. When should the senior user raise this issue? As soon as the issue has been identified At the next scheduled formal project meeting At the next scheduled meeting of project board members As the stage end approaches “Issues may be raised at any time during the project by any team member or stakeholder.” Therefore, the senior user should raise the issue as soon as it has been identified. Ref 10.1 43 / 60 The project manager wants to review the status of all events that are being considered by the project management team. Which management product should the project manager review? Issue register Issue report Risk register Product register “The purpose of the issue register is to log all issue reports raised during the project lifecycle, their current status, and date of closure.” And is part of the project log. Ref 10.5 44 / 60 What is the definition of a request for change? A proposal for a change to a baseline Something that should be provided but has not been provided An uncertain event which may affect objectives The current versions of project products that are subject to change control The definition of a request for change is "a proposal for a change to a baseline." Ref 10.2.3 45 / 60 The project board has delegated significant change authority to several roles in the project management team. What negative effect could directly result from this? Most changes to product descriptions may be generated by team members. The actual and authorized status of products recorded in the product register may not agree. The project board may be slow to make decisions, delaying delivery progress. The project scope may become less aligned to the business case. As part of the 'delegating authority for changes 'element of effective guidance, "if there is too much delegation, particularly to too many different roles, there is an increased risk that the overall benefits of the project will be reduced as alignment with the business justification is diluted." Ref 10.2.4 46 / 60 The project manager needs to consider the impact of an issue on the benefits and costs. In which step of the issue management technique should this occur? Assessing issues Capturing issues Deciding on changes Implementing changes As part of the 'assessing issues' step, "when reviewing issues, the aim is to answer three questions: What is the type of issue (a problem or concern, an event external to the project, a business opportunity, a request for change, or an off specification)? Does this issue affect the project? If so – how? "Therefore, the assessment should consider the impact of an issue or change on the project business case." Ref 10.3.1.2 47 / 60 Which statement BEST describes where progress should be monitored? At stage boundaries at the end of each stage At the project, stage, and work package level At the product delivery level At project closure when project costs are being calculated A key component of project management is controlling the project’s progress, which ensures that the project remains viable against its approved business case. Progress control involves measuring actual progress against the performance targets of benefits, time, cost, quality, scope, sustainability, and risk. This information is used to make decisions such as whether to approve a stage or work package, whether to escalate deviations, or whether to prematurely close the project, and to take actions as required. Progress can be monitored at work package, stage and project level." Ref 11.1 48 / 60 The project manager needs to inform the project board of what approved products are outstanding before the project board approves further work. In which management product should the project manager record this information? Checkpoint report Highlight report End stage report End project report End stage reports are produced by the project manager at the end of each stage "to give a summary of progress to date, the overall project situation, and sufficient information to ask for a project board decision on what to do next with the project." A stage is defined as "the section of a project that the project manager is managing on behalf of the project board at any one time." Ref 11.5, Glossary 49 / 60 Identify the missing word in the following sentence: The business layer, outside the project team, sets the overall requirements and [?] levels for the project. Tolerance Issue Forecast Risk The business layer, outside the project team, sets the overall requirements and tolerance levels for the project. "Ref 11.2.1 50 / 60 The project mandate set a firm date for the delivery of the project. It has now been agreed that the project can be delayed by up to 4weeks. Which level of management should agree to this? Project board Project manager Business layer Team manager "The business layer, outside the project team, sets the overall requirements and tolerance levels for the project. "This includes the overall time tolerance for the project. Ref11.2.1 51 / 60 What action may be taken by a project manager when an issue causes one of the stage tolerances to be exceeded? Accept or reject the recommendation from the exception report. Resolve the issue within other project tolerances and include in the next highlight report. Escalate to the business layer for advice and direction to implement the exception report. Resolve the issue using other stage tolerances and include in the next highlight report. As part of step 1 of the ‘exception management ’technique, "if the issue can be resolved by the project manager within the stage tolerances, the resolution will not require an exception report to be created." Ref 11.3.1.1 52 / 60 Which is a description of the purpose of the 'initiating a project' process? To define how long it will take for the project to deliver what is required to gain acceptance. To enable control between the project manager and team managers. To review, at a high level, whether the project will add value to an organization. To assess whether a project has been delivered on time and that it has nothing more to contribute. As part of step 1 of the ‘exception management ’technique, "if the issue can be resolved by the project manager within the stage tolerances, the resolution will not require an exception report to be created." Ref 11.3.1.1 53 / 60 The team manager needs to agree what products need to be produced, and when. In which process should this be agreed? Managing product delivery Directing a project Managing a stage boundary Controlling a stage “The purpose of the process of managing product delivery is to control the link between the project manager and the team manager. This is achieved by agreeing the requirements for acceptance, execution, reporting, and delivery of specialist products. The role of the team manager is to coordinate an area of work that will deliver one or more of the specialist products that form the project product.” Ref 17.1 54 / 60 In which process is the work undertaken to assess whether all the objectives given in the current project initiation documentation have been achieved? Closing a project Controlling a stage Managing product delivery Managing a stage boundary “The purpose of the process of closing a project is to provide a fixed point at which acceptance of the project product is confirmed, and to recognize that objectives or the approved changes to the objectives as established in the project initiation documentation have been achieved or where there is a cause for a premature close, that the project is closed in an orderly way.” Ref 19.1 55 / 60 Which TWO are objectives of the 'starting up a project' process? 1.To define the scope of the project to enable it to be initiated 2.To authorize the work to deliver the project product 3.To understand what quality techniques will be applied in the project 4.To assess the alternative ways of delivering the project 1 and 2 2 and 3 3 and 4 1 and 4 1.“The objectives of the starting up a project process are toensure: … sufficient information is available to define andconfirm the scope of the project (in the form of a project brief).”Ref 13.2 4.“The objectives of the starting up a project process are to ensure: … alternative approaches have been evaluated and the chosen project approach agreed.” Ref 13.2 56 / 60 Which TWO activities support the objectives of the 'directing a project ‘process? 1.Authorize that the project team should be disbanded as work iscomplete 2.Review plans to measure the benefits after the project has closed 3.Check that the products can be supported by operations after the project is closed 4.Verify that the users’ requirements have been met 1 and 2 2 and 3 3 and 4 1 and 4 1.“The objectives of the directing a project process are to ensure: … there is authority to close the project.” Ref 14.2 2.“The objectives of the directing a project process are to ensure: … plans for realizing the post-project benefits are managed and reviewed.” Ref 14.2 57 / 60 Which TWO are objectives of the 'controlling a stage' process? 1.To respond to risks and issues as they are raised 2.To plan the detailed activities for the next stage of the project 3.To define the controls for the project 4.To continually assess the business justification 1 and 2 2 and 3 3 and 4 1 and 4 1.“The objectives of the controlling a stage process are to ensure that: … risks and issues are controlled.” Ref 16.2 4.“The objectives of the controlling a stage process are to ensure that: … the business case is kept under review.” Ref16.2 58 / 60 During the 'managing a stage boundary' process, when should the project manager replan the rest of the stage? After reporting to the project board that a stage tolerance is likely to be exceeded. After receiving advice from the project board in response to a highlight report during the stage. After requesting the project board to approve an exception plan for the stage. After requesting the project board to approve a change to the project team delivering the stage’s products. “An early identifier of potential failure is the project manager’s forecast that any of the project or stage tolerances are likely to be exceeded. In such cases, it is important to have a mechanism for corrective action to bring the project back into the right direction. … The process of managing a stage boundary provides a means by which an exception procedure can be implemented.” Ref 18.3 59 / 60 Which describes how the 'controlling a stage' process may be used? It could be used by the project manager to monitor the initiation stage of a large project. It could be omitted if the team manager role is being fulfilled by the project manager. It could be merged with the 'managing a stage boundary' process if appropriate. It could be omitted if the team managers are internal to the business. "Normally the process of controlling a stage is used first after the project board authorizes the project, but it can be used during the initiation stage, especially for large or complex projects." Ref 16.3 60 / 60 Which describes a project characteristic that drives the need for the ‘closing a project' process? A project should hand over the desired change to business as usual. A project is delivered using a new project team. A project uses resources from different departments. A project deals with higher levels of uncertainty. “One of the defining features of a project is that it is finite; it has a start and an end. If the project loses this distinction, it loses some of its advantages over purely operational management approaches.” In addition, "When the desired change has been implemented, business as usual resumes (in its new form), and the need for the project is removed. As projects are temporary, they should therefore have a defined start and a defined end." Ref 19.3, 1.3.1 Your score is 0% For more Sample papers, refer the links below: PRINCE2 - 7 SAMPLE PAPER 1